Customer Reviews
At Blue Star Services, customer feedback is invaluable to us. It helps us understand our clients’ needs better and improve our services continuously.
Kevin and his assistant came in and replaced the heater/blower HVAC system in our condo we are re-habing. They got the job done in one day and left the site clean and neat. New system works great. They are great people and a joy to work with. You can't go wrong with their service and their prices can't be beat.
Kevin and his assistant came in and replaced the heater/blower HVAC system in our condo we are re-habing. They got the job done in one... Read More...
These guys are great! I had an issue with my AC about a year ago and they came out, took care of it the same day, and explained what the problem was. So when I had a different problem today I knew to call them and was glad I did. They were able to get out here and get my AC working again within a few hours. Blue Star Services should be your go to A/C and HVAC guys.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
A/C system maintenance
These guys are great! I had an issue with my AC about a year ago and they came out, took care of it the same... Read More...
Kevin was very informative and went over all the details with me to make sure I understood in layman terms what my problems were. He then priced my parts and gave me a free no obligation quote, I am very pleased and my HVAC is working like it never had an interruption. I highly recommend this company not only for their exceptional time in which they showed up and finished in the exact time frames given but they are also honest and fairly priced for the work performed.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Install thermostat, Heating system repair, Repair HVAC
Kevin was very informative and went over all the details with me to make sure I understood in layman terms what my problems were. He... Read More...
Extremely happy with Blue Star. Kevin was great. He was very quick to come out and repair our furnace for our tenet. He identified a minor issue that was causing our problem.Told us what was was involved with the repair and fixed it right away. It is nice to find a contractor with integrity.
Extremely happy with Blue Star. Kevin was great. He was very quick to come out and repair our furnace for our tenet. He identified a... Read More...
My air conditioning stopped working and I called Kevin, who once again came right over. Unfortunately I needed a new air handler. He and his helper were very knowledgeable and replaced the unit without any issues. I must say this new unit works far better than the old one. I would highly recommend Blue Star Services. Kevin justed repaired my heating system and installed a new thermostat. He came right over on a Sunday. Great guy and great service. If you have heating or air conditioning issues, call Kevin. You'll be glad you did. Air conditioner was leaking in my basement after already having a terrible morning, in which my entire living room ceiling fell on me while lying on the couch. After spending most of the day cleaning up drywall and insulation I noticed the AC was leaking. Kevin had fixed my unit a couple of years ago on short notice. It's late Saturday afternoon when I called and he had already left my area and was finished for the day. After explaining the problem, he said he'd be right over and arrived within 20 minutes. He remembered me and what he'd done previously. He knew exactly what the problem was and fixed it quickly. Just like before, he was very friendly and down to earth. After having one of the worst days imaginable, Kevin made the rest of my day. Not many people are coming over after being called at 3:00 Satuday afternoon. This is the second time he has bailed me out in the dead of summer. Both times he gave me a great deal. I would highly recommend him for any heating and AC issues.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
HVAC system repair, Install thermostat, Heating system repair
My air conditioning stopped working and I called Kevin, who once again came right over. Unfortunately I needed a new air handler. He and his... Read More...
Why Customer Feedback Matters
Customer reviews provide insights into the real-world performance of our services, helping potential clients make informed decisions about choosing us for their HVAC needs. Positive feedback is a testament to our commitment to excellence, while constructive criticism guides us in refining our processes and offerings.
How We Gather Reviews
We encourage all our clients to share their experiences with Blue Star Services. Whether it’s a brief comment about a recent service call, detailed feedback on a project we completed, or suggestions for how we can improve, we value all forms of customer feedback. These reviews are typically collected through follow-up emails, direct feedback at the completion of service, or through our website’s feedback form.
Featured Reviews
On this page, you would usually find a selection of reviews that cover a range of services we offer, from air conditioning repair and heat pump installation to emergency boiler repairs and regular HVAC maintenance. Each review would provide an honest account of the customer’s experience with our team, the quality of work, timeliness, and the professionalism of our technicians.
Responding to Feedback
We believe in the importance of not just collecting reviews, but also responding to them. This section would also reflect our interactions with customers, showcasing our commitment to addressing any concerns and appreciating positive feedback. It’s an opportunity for us to demonstrate our customer-first approach and our dedication to open, transparent communication.
At Blue Star Services, we’re committed to providing top-quality HVAC services and continuously improving through the valuable feedback of our clients. For more detailed testimonials or to share your own experience, please contact us directly.